Amplified Analytics offers affordable online market research and market intelligence services.

Clients provide us with transcripts of their call centre communications, emails, chats and any other product-related, customer generated text communications. We use that data to provide insightful analyses on your product or product lineup and that of your competitors’.

Example: Submit the name of your product and those of up to 10 direct competitors. Using proprietary Opinion Mining tools developed by Amplified Analytics, we’ll locate customer reviews from three (3) online public sources, aggregate and analyze them to produce:

• A detailed Market Intelligence Report
• “Deviation from Average“ analysis reports that measure and compare product functionality, reliability, customer satisfaction and customer support
• A Product Satisfaction Analysis for your product
• A Competitive Intelligence Analysis of your product and competitive products

No installation, no licensing, no overhead costs and no implementation hassles. Simple, quick, and economical.

Other services include

Strategy definition to develop recommendations for integrating customer experience feedback into your organizational processes. Key performance indicators to correlate your producte’s reputation in the market with its direct impact on net earnings Customized data opinion mining services for measurable, actionable results

Call today at 415-742-2580 or click here to Contact us.